Apple has introduced in the ‘software’ of the current iPhone a restriction that blocks access to battery status information offered by the iOS system when the user performs a repair of the battery through third parties and also in the cases in which a battery of another brand is installed.
As they have warned from the YouTube channel TheArtofRepair and has been able to replicate the iFixit portal, when changing the battery with an external repairer, a message in the battery health section in the mobile settings appears indicating that “it cannot be verified that this iPhone has an Apple battery. Health information is not available for this battery. “
In the tests carried out by the aforementioned medium, it has been replicated that this change affects all models of the latest iPhone range (XR, XS and XS Max) and the latest versions of the iOS 12 and 13 operating system.
When testing to change the battery with another Apple, iPhone devices also display the same message, since it is necessary for a company repairman (Apple Genius) or an Authorized Apple Service Provider to authenticate a battery in the phone .
Apple is fixing the batteries to the devices and only they have the software to verify the battery change. Due to this change it is necessary to go to an authorized establishment and acquire the services of the American company to change the battery and for the phone to show the battery health information.
Its mobile phone batteries have Texas Instruments microcontrollers that provide the iPhone with information on battery capacity, temperature and how much time is left until it is completely discharged. As explained in the video, the new iPhones show that the chip that contains this information has a verification code that is linked to the logic board of the iPhone and if that code does not add up, the message will be skipped.